AERIS
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Airport guide

Know the airport before you arrive.

Plan terminals, transfers, lounges and ground transport before travel day. Use these airport briefs to make check-in, connections and arrivals easier to navigate.

Terminal planningKnow where to start
Connection guidancePlan transfer time
Arrival timingPrepare for checks
4 airport guides
LHR · London

Heathrow Airport

London, United Kingdom
Major hub
Terminals2, 3, 4 & 5
City transferElizabeth line · Heathrow Express
Recommended arrivalAbout 3 hours international
Connection noteAllow time between terminals
  • Multiple airline lounges and premium waiting areas.
  • Rail, Underground, coach and taxi links into central London.
  • Security and immigration queues can vary significantly by terminal and time of day.
Check flight statusBaggage guide
DXB · Dubai

Dubai International

Dubai, United Arab Emirates
24-hour hub
Terminals1, 2 & 3
City transferDubai Metro · Taxi
Recommended arrivalAbout 3 hours international
Passenger servicesLounges · Showers · Dining
  • Extensive 24-hour dining, retail and passenger services.
  • Metro access serves key city districts from airport stations.
  • Long connections can involve walking or internal terminal transfers.
Check flight statusManage trip
CDG · Paris

Charles de Gaulle

Paris, France
European hub
Terminals1, 2 & 3
City transferRER B · Taxi · Bus
Recommended arrivalAbout 3 hours international
Connection noteCheck hall and terminal carefully
  • Terminal 2 is divided into several halls, so check the full terminal designation.
  • RER B provides rail access between the airport and central Paris.
  • Allow additional connection time when changing terminals or halls.
Check flight statusExplore Paris
JFK · New York

John F. Kennedy

New York, United States
International gateway
TerminalsMultiple airline terminals
City transferAirTrain · Rail · Taxi
Recommended arrivalAbout 3 hours international
Arrival noteAllow time for immigration
  • AirTrain connects airport terminals with onward public transport.
  • International arrivals may require additional immigration and customs processing time.
  • Check your operating airline and terminal before travelling to the airport.
Check flight statusTravel support

Before departure

Check travel documents, baggage limits and your operating terminal before leaving for the airport.

During connections

Follow airside transfer signage and allow extra time when your onward flight departs from another terminal.

On arrival

Keep your baggage receipt and travel documents accessible until you have cleared immigration and collected your bags.